Terms of Service
These Terms of Service ("Terms") constitute a legally binding agreement between you and goCubify LLC, a Wyoming limited liability company. By accessing or using our mobile application, website at gocubify.com, or any related services (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy.
goCubify provides a technology platform enabling users to:
goCubify operates as a licensed moving broker. We do not perform moving services directly.
To use our Services you must be at least 18 years of age, a legal U.S. resident, have legal authority to enter binding contracts, and not be barred from receiving services under applicable law.
You agree to provide accurate, current, and complete information at registration and keep it updated.
You are responsible for all activity under your account. Notify us immediately of any unauthorized access.
goCubify may suspend or terminate your account at any time for violation of these Terms or fraudulent activity.
As a moving broker, goCubify:
All moving services are subject to the carrier's Bill of Lading, which is the actual contract of carriage between you and the carrier.
Quotes are binding based on the inventory you confirm. Your price will not change as long as inventory and services remain the same.
Your quote may change if you add items, request additional services, have extra cubic footage, or require shuttle service, long carry, or additional stair flights on move day.
A minimum cubic footage requirement applies to all long-distance moves. If your inventory falls below the minimum, the minimum volume price applies.
A 30% deposit is required to confirm your booking. This is processed via our secure payment platform and applied toward your total move cost.
The remaining balance is paid to the carrier per the carrier's payment terms on the Bill of Lading.
All payments are handled by our secure payment partner. goCubify does not store your full card information.
Written cancellation submitted at least 14 business days before your scheduled pickup date qualifies for a full deposit refund.
Cancellations less than 14 business days before pickup are non-refundable. If your pickup date is within 14 business days of booking, your deposit is non-refundable at time of booking.
All cancellations must be submitted in writing using the contact form on this page. Verbal cancellations are not accepted.
Approved refunds are processed within 5–10 business days. A 10% administrative fee may be deducted.
If you cancel after the refund window, you may receive a credit toward future goCubify services, valid for 12 months.
Our AI inventory scanning uses advanced computer vision technology to identify items from photos and videos. AI-generated inventories may not capture every item or may occasionally misidentify items. You are responsible for reviewing and correcting your inventory before booking.
Your binding quote is based on the inventory you confirm. goCubify is not responsible for price changes from items not on your confirmed inventory.
By using the scan feature, you confirm you have the right to photograph the property being scanned and grant goCubify a limited license to process your photos to generate your inventory.
Scan photos are automatically deleted 90 days after delivery confirmation. Move records and inventory data are retained separately per our Privacy Policy.
goCubify verifies carrier USDOT numbers, MC authority, and insurance at approval. However, goCubify is not responsible for loss, damage, delay, or any claim from physical moving services. Claims must be filed directly with the assigned carrier. Standard valuation is $0.60 per pound per article unless Full Value Protection is selected.
goCubify participates in an affiliate program. When our AI determines an item may be cheaper to replace than to move, we may display a product link with an affiliate tag. goCubify may earn a commission if you purchase through these links at no additional cost to you. Purchase decisions are entirely your own.
You agree not to use the Services for any unlawful purpose; provide false or misleading information; attempt unauthorized access to any system; use bots or scrapers; reverse engineer any part of the Services; harass any person; upload illegal content; interfere with Service functionality; or create multiple accounts to circumvent restrictions.
All content, features, and functionality — including the goCubify name, logo, app design, source code, pricing algorithms, and written content — are owned by goCubify LLC and protected by U.S. and international intellectual property law. You may not copy, reproduce, or exploit any part of the Services without express written permission.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. goCubify does not warrant uninterrupted or error-free service, complete AI inventory accuracy, or carrier performance to your satisfaction.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOCUBIFY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. GOCUBIFY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO GOCUBIFY IN THE 12 MONTHS PRECEDING THE CLAIM. GOCUBIFY IS NOT LIABLE FOR ANY LOSS OR DAMAGE TO YOUR HOUSEHOLD GOODS — ALL SUCH CLAIMS ARE THE SOLE RESPONSIBILITY OF THE ASSIGNED CARRIER.
You agree to indemnify and hold harmless goCubify LLC, its members, officers, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Services, violation of these Terms, violation of third-party rights, or inaccurate information you provide.
Before any formal dispute, contact goCubify via the form below. We will attempt informal resolution within 30 days.
Unresolved disputes shall be settled by binding arbitration administered by JAMS in Sheridan, Wyoming, or remotely by agreement.
YOU AND GOCUBIFY AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY, NOT AS A CLASS OR REPRESENTATIVE ACTION.
These Terms are governed by the laws of the State of Wyoming. Non-arbitration disputes shall be resolved in Sheridan County, Wyoming.
We may update these Terms at any time. Material changes will be communicated by posting an updated version with a new effective date, emailing your registered address, and displaying an in-app notification. Continued use after the effective date constitutes acceptance.
For questions about these Terms, cancellation requests, or legal inquiries, use the form below. All cancellation and dispute requests must be submitted in writing — verbal requests are not accepted.
goCubify LLC · 30 N Gould St Ste N, Sheridan, WY 82801